Mayday, mayday computer down

knowledge worker
Computer down: e-waste, legacy and  backup solutions..my clutter free desk 😉

I spend the better part of the last month without a computer to call my own – its a knowledge workers worst nightmare..or at least it was a decade or so ago.

Turns out I managed to survive the slow demise into reboot hell of my old machine, the tracking of my new machine through the machinations of a large bureaucratic organisation (university) out to the supplier, the shipping information as the custom build landed on our fair shores, its arrival into one of many loading bays (this is were it spent its greatest period of time BTW), looking at the signature on the receiving docket to find out who to hassle, on to IT who reimage the machine as an SOE (not always a great fit for R&D) and then on to me (to tweak said image), migrate files, passwords and preferences and then I’m happy again. Nearly everything is online now and except for generic email accounts (including the donotreply@… addresses) you can usually find a human attached to as well to keep the whole process moving along.
Work wise I seemed to survive quite nicely thanks to the liberal sprinkling (in different physical locations) of incremental backups from the old machine (done hourly) that I could pull files from. My email (a significant chunk of work flow) I had sometime ago aggregated all my email accounts into a single account for rainy days such as these where I could read, query and send (as an alias from) thanks to the kind people at google. Day to day work was carried out, albeit a bit slower, on some legacy (read out of warranty) machines I have floating about and together with a smart phone and tablet that could handle a lot of the day to day communications (and blogging) too.
Anyways the new beasty should see me through till its warranty  runs out? Why is the warranty so important, it comes down to time, anything out of warranty is a time bomb that none will touch or look at without some $$$ and if something goes wrong these days its the better part of the purchase price of a new machine to fix it anyway. As an engineer sure its fun to fix stuff, but costing up my time, and down time while parts come in, its often not a good trade off and a level of risk to day to day activities.

Wearables are here and big brother likes it!

wearablesIn case you were wondering about the potential for your fitness tracker and big brother…its already arrived!

The idea of quantification of an athletes movement is something we have been using at the elite end of the spectrum for over a decade to help improve performance and reduce injury. With the popularisation of the technology in mass market, consumer devices like (shameless plug alert)  the excellent Jaybird REIGN the potential for the weekend warrior to improve their fitness and health is clear. Whats the next step, our work in big data and analytics tells us its the large scale aggregation of data from large populations. Here long term health and well being can be tracked and used by the err… forces for good!

But what’s around the corner? Well my MBA program director (yes I’ve been hitting the books as a student) produced a graphic novela on a distopian reality where everything is a metric and is up for sale ( you might like to read it http://isthisokay.com )

In his subject last year I was invited to look at some future scenarios after doing some technology predictions in the wearable space. This is new stuff to crystal ball and the scenarios varied from personalised shopping and eating, where the shop keeper knew you were coming and what you would want to buy, as too the restauranteur knew your favourite meal, where you like to sit, and how many calories you needed that day etc.. I thought some of these were a bit far out, even though they were consistent with the emerging technology trends. However blow me down if in the coming weeks I found that some of Australia’s banks knew when high value customers walked in the door and offered a prestige service (and no bout sniffed a sales opportunity). See below for a link on emerging technologies in banking. So too high end restaurants had clubbed together to do customer profiling, gathering data such as who were good tippers! (See below for a link to a range of technologies)fitbit-medibank

Closer to home, well at home actually, it seems that Flybys ( a shopping card that earns rewards points, all the while collecting detailed information about your shopping habits) is now offering rewards points for using it,  if you partner with….wait for it,  your health fund. Bingo! here are your shopping habits and what you buy (I hope its healthy!) coupled to how much exercise you do being made available to your health fund. On the plus side there is perhaps an opportunity for a premium reduction, thats the carrot…wheres the stick!!

Of course if fitness trackers aren’t for you, fear not, your probably already being monitored by your smart phone (iOS and Android) and they capture about 70% of you daily activity

Yikes!! I’ve been sitting for 1/2 an hour, better rack up some steps

References

Is this OK? Prof Nick Barters Distopian reality of the future http://isthisokay.com

Resturant customer tracking services http://streetfightmag.com/2013/07/22/6-tools-restaurants-can-use-for-better-guest-intelligence/ 

Flybuys and Fitbit http://www.flybuys.com.au/partners/fitbit

Banking trends http://www.cio.com.au/article/547615/how_our_banks_innovating/